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Platform Features

An incredible range of functionality, designed with people in mind - we fit into real lives, so they give us their real truths in simple yet significant ways.

Short and sweet

  • Split content into digestible tasks – suitable for on-the-go
  • Supports single surveys, repeatable diaries and forums
  • Unlock tasks based on date, segment or previous responses
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Nimble and playful

  • Question types designed for mobile
  • Tactile, engaging interactions built for fingertips
  • Full routing and piping capabilities
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Sound and vision

  • Seamlessly incorporate media collection
  • Photo, video and audio all supported
  • Automatically transcoded into compatible formats
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Interactive and immersive

  • Weave in forum / community tasks
  • Group discussions, one-to-ones and ‘blind’ tasks all supported
  • Browser support to give space to write long form answers
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Real time dashboard

  • Live project management tracking to see who has done what
  • View responses by task across all participants or follow one participant’s entire journey
  • All variety of views for participant, researcher and client alike
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Filter, sort, tag and export

  • View responses by task or individual participant
  • Filters by segment, language or any question in the project for a digestible view of content
  • Create your own tags to codify media and data responses
  • Export content for analysis elsewhere
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Added value service

  • Full coding and tabulation services available. Translation and transcription services provided where necessary
  • Live moderator support for foreign language discussions
  • Let us take the strain – support from creation to analysis
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RAPID Talking Heads

Get video vox pops on burning questions, really fast

A price plan for every budget

CrowdLab is your flexible friend, with a range of ways to form a relationship

RAPID Talking Heads

  • Automated Vox Pops
  • 12 participants
  • Up to 1 Hr of video footage
  • 5 questions + up to 3 stimulus uploads
  • Project setup and testing
  • Dashboard access
  • Full data and media exports
  • From £1500 / $2000
  • Product Details
  • Launch a Project


  • Single Bespoke Projects
  • Custom task icons and logo
  • Project set up and testing
  • Project launch assist
  • Direct participant support
  • 12 month dashboard access
  • Full data and media exports
  • PAYG UK rate card
  • PAYG US rate card


  • Multiple Bespoke Projects
  • upfront Payment + Annual Commitment
  • Per project discount
  • Project in your branding
  • Custom task icons and logo
  • £1500/$2000 one off fee for your bespoke Brand Chapter
  • A variety of bespoke packages to suit your volume levels:
  • Commit to 4 projects and get 10% off our standard rate card
  • Commit to 5 to 10 projects and get 20% off our standard rate card
  • Commit to 10+ projects and get 30% off our standard rate card

Meet the Labbers

Sales & Support in London, New York and Dallas. An Operations Centre in Leicester


Richard Owen

Founder & CEO



Sam Chesson

Project Facilitator



Marcia Clough

Project Manager



Andrea Lee Torres

Project Manager



Mandeep Gill

Project Director


Kurt Moeller

Product Manager


Aaron McAdam

Senior Web Engineer


Richard Hatherall

Senior Engineer


Patrick Corbett

Web Engineer


Albert Devesa

Mobile Engineer